Communication in the workplace is very important for companies to work efficiently and be productive. Employees can experience increased morale, productivity and commitment if they can communicate up and down a company’s communication chain. Employers who spend time and energy to create open communication lines will quickly create trust among employees, resulting in productivity, performance and overall morale. At the same time, employees who communicate effectively with their colleagues, managers and customers continue to be valuable assets to a company.
Poor communication in the workplace will inevitably lead to non-motivated staff that can begin to question their confidence in their skills and organizations.
The importance of strong communication runs deep within the workplace. Five important reasons include:
When employees have the opportunity to express their ideas openly, they are more likely to present their ideas without fear of ridicule or retaliation. Innovation is highly dependent on this, and an organization that promotes communication is more likely to be innovative.
Communication can be seen internally and externally. By associating yourself internally and by establishing strong communication lines, you ensure the consistency of the externally delivered message. Each growth project is based on solid communication and the fact that all internal or external stakeholders are on the same page.
When executives are strong communicators, they can better manage their teams. When you are a strong communicator, it is much simpler to delegate activities, manage conflicts, motivate and build relationships (all important responsibilities of an administrator). Effective communication not only talks to people, but give them the opportunity to talk to each other. Strong communication channels are essential.
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Creating effective teams requires communication and mutual cooperation. You will be effective in building effective teams by implementing effective strategies such as those listed below to improve communication. This will increase morale and employee satisfaction.
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Giving A Voice to All
As mentioned earlier, employee satisfaction can be very much dependent on their having a voice and being listened to, whether it is in regards to an idea they have had or about a complaint they need to make. Consolidated communication lines should enable everyone to communicate freely with their colleagues, peers and superiors at any level
In.Corp does an Employee and Interdepartmental survey every year and tries to implement at least 70% of the changes/recommendations suggested by the employees.
How can you improve the communication of your workplace?
In the following, we explain some of the key areas where organizations can enhance and improve communication between their teams.
- Include everyone: make sure that the communication lines are always open. Search and actively promote progress reports and project updates. This is especially important when it comes to remote personnel.
- Listen and show empathy – Communication is a two-way process and if you don’t listen and don’t encourage dialogue with the other party, no job or person can survive for a long time. Listening shows respect and allows you to become familiar with extraordinary problems that you may have to solve as an employer.
- Define Objectives and Expectations – Managers should provide clear and accessible goals for teams and individuals that define exactly what is required for a particular project and that all of the team is aware of the objectives of the project, the department and the workplace as a whole.
- Send your message clearly – Make sure your message is clear and accessible to the intended audience. To do this, it is important that you speak clearly and politely – to convey your message clearly without confusion or offence.
- Choose your medium carefully – Once you’ve created your message, you need to make sure it’s in the best possible format. While face-to-face communication is the best way to build trust with employees, it is not always an option. Take time to decide if the information provided on a printed copy works better than an email or whether a general note is sufficient.
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