IT Business Application Manager – ITBA

Duties and Responsibilities

• Strategic Product Management: Create, sustain, and communicate the team’s roadmap, ensuring alignment with strategic priorities. Regularly conduct market research and competitive analysis to inform your decision-making and strategic planning.
• Project Lifecycle Mastery: Proficient in all phases of the software/product development life cycle, demonstrating a deep understanding of both traditional waterfall and agile methodologies. Drive the entire process with a focus on product goals, go-to-market strategy, requirements elicitation, and product launch.
• Pipeline Planning and Maintenance: Plan and maintain a dynamic pipeline of initiatives, projects, and enhancements. Regularly review and prioritize these initiatives, considering business value, resource availability, and strategic alignment.
• Communicative Leadership: Facilitate planning, tracking, and scheduling software deliverables & reporting. Present daily/weekly progress reports and consistently engage with stakeholders to set goals & milestones as needed.
• Technical Documentation: Create and maintain comprehensive technical artifacts like Data Flow diagrams, Entity Relationship diagrams, and Design Flow diagrams. This includes developing mock-ups & wireframes for enhancements, enabling clearer communication of requirements and design intent to development teams.
• Product Design and Usability: Collaborate with the UI/UX teams to ensure the product’s user experience is intuitive, satisfying, and aligned with user and market needs. Use this collaborative approach to define features, write product/software specifications, facilitate user studies, iterate based on feedback, and make data-driven decisions.
• Quality Assurance and Testing: Work closely with the QA team to define test cases and scenarios. Participate in final module testing before deployment to production, ensuring developed features meet the specifications and are functional.
• Stakeholder Collaboration: Collaborate effectively with various stakeholders to determine software requirements. Manage regular communications between development, cross-functional teams, and internal business units, ensuring a smooth, coordinated approach to product development.

Requirements

1. Bachelor’s degree in Computer Science, Information Systems, Cybersecurity or a related field. A master’s degree or equivalent professional qualification in a relevant field is preferred.
2. A minimum of 6-8 years of proven experience in product management, with a background in UI/UX design & product development.
3. Demonstrable experience in product lifecycle management within an agile framework. Scrum certification is preferable.
4. Advanced-level proficiency in project management software like MS Project & JIRA is mandatory.
5. Advanced-level proficiency in UI/UX designing tools is preferred.
6. Strong organizational skills, capable of handling multiple tasks, meeting tight deadlines, and adapting to changing priorities.
7. Excellent leadership, communication, negotiation, and project management skills are a must.
8. Good critical thinking and problem-solving skills, with a demonstrated ability to manage and engage with stakeholders across functions.
9. High level of personal integrity, and the ability to professionally handle confidential matters and demonstrate a high level of judgement and maturity.
10. Fluency in English, and proficiency in additional languages relevant to the designated countries is highly preferred.

This job description is not intended to be all-inclusive. The Business Application Manager may perform other related duties to meet the ongoing needs of the organization. This role demands an individual who can work under pressure, handling multiple tasks within a complex work environment. The Business Application Manager is required to work from the office, with occasional travel to the designated countries for on-site reviews, audits, training sessions, or incident management.