IT & Applications Support Specialist

Job Description

Join our rapidly expanding team. We are looking for IT & Applications Support Specialist to join our IT team in Singapore.

Duties and Responsibilities

• Responding in a timely manner to service issues and requests & support internet users for email and other technical assistance
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners
• Monitoring and maintaining computer systems and networks
• Providing technical support across the company (this may be in person or over the phone)
• Setting up accounts for new users & ensure smooth employee onboarding
• Repairing and replacing equipment as necessary
• Testing new technology
• Maintenance activities for regular and adhoc system patches or upgrades
• Server administration, network administration, desk and networking support for business users and clients
• Overseeing of daily backup of server and user files along with safekeeping, transfer, migration or recovery of data
• Contingency planning and information systems administration
• Overall responsibility for computer/network hardware and software installations, upgrade, maintenance and troubleshooting
• Other ad-hoc duties and assignments

Requirements

We look for the following general qualities in the people we would like to part of our team:

• Degree in Information Technology, Computer Science, Information Systems or equivalent
• Must be familiar with Windows environment for client PC & servers
• At least 5 years of relevant experience